FAQ

All You Wanted to Know And More

Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, contact us. We pride ourselves in tailoring our service to each event and always strive to deliver the requests of every client.

 

WHAT KINDS OF EVENTS DO YOU SERVE?

Weddings, Private Parties, Children's Parties, Conferences, Festivals, Fetes & loads of others

WHICH PAYMENT METHODS DO YOU ACCEPT?

Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.

HOW LONG DOES IT TAKE TO SETUP EQUIPMENT?

We usually require around an hour and a half for load in and set up times, and it is preferred that the room is unoccupied for this time period while we set up and test all our equipment. However this can vary depending on the quantity of equipment booked.

DO YOUR PRICES INCLUDE SETUP?

We setup and deliver all of our packages, this is free of charge within 5 miles of Christchurch. There will be an additional charge for delivery further away. Please get in contact for a quote and details. All equipment is tested before we leave site.

DO YOU REQUIRE POWER?

Yes we do, either mains or generator supplied. We can supply all cabling and adaptors from the power source.

WHAT TIME DO YOU DELIVER AND COLLECT?

We usually deliver on the morning of the event, however we try and be as flexible as possible for our clients. Collection is generally the morning after the event unless it is a day time booking, then we can collect on the same day.

ARE YOU INSURED & IS EQUIPMENT PAT TESTED?

We have public liability cover and all equipment is PAT tested annually.

DO YOU CREATE BESPOKE PACKAGES FOR CLIENTS?

Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.

07809 237248

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